1. Initial Consultation and Site Assessment

Free Consultation
Our process begins with a free, no-obligation consultation. During this initial meeting, our solar energy specialists will discuss your energy goals, evaluate your property’s potential for solar, and answer any questions you may have.

Site Assessment
To ensure optimal system performance, we conduct an in-depth site assessment. This includes:

• Inspecting roof condition and structural integrity.

• Analyzing roof orientation, pitch, and shading.

• Reviewing current energy usage patterns to tailor your solar system to your needs.

By carefully examining these factors, we can design a system that maximizes efficiency and long-term savings.

2. Customized Solar System Design

Based on the data gathered during the assessment, our expert engineers will design a solar solution specifically tailored to your property and energy requirements. This phase includes:

• System Size Optimization: Determining the best number of panels and battery storage (if required) for optimal energy production.

• Layout Planning: Designing the panel layout to maximize exposure to sunlight while minimizing impact on your home’s aesthetic.

• Product Selection: Choosing high-quality solar panels, inverters, and mounting systems from trusted manufacturers that align with our quality and reliability standards.

All our designs comply with relevant Australian standards and regulations to ensure safety and performance.

3. Proposal and Approval

Once the design is complete, we’ll present you with a detailed proposal outlining:

• System Specifications: A breakdown of system components, panel specifications, and estimated energy output.

• Cost Overview: A transparent pricing model, including installation costs, potential government incentives, and financing options if available.

• Projected Savings: An estimation of your expected savings and payback period, allowing you to make an informed decision.

We’ll make any adjustments needed to ensure the proposal meets your expectations and aligns with your energy goals. Upon approval, we’ll move forward with permits and scheduling the installation date.

4. Permits and Approvals

ReliEnergy handles all necessary paperwork, including permits, grid connection applications, and any government rebate or incentive programs. We work directly with regulatory bodies to ensure that all required approvals are obtained swiftly, enabling a smooth transition to the installation phase.

5. Professional Installation

Our certified installation team, led by experienced solar technicians, carries out the installation process with precision and attention to detail. Key steps include:

• Mounting and Panel Installation:Securing solar panels and mounting systems to ensure durability and safety.

• Electrical Wiring: Connecting the solar panels to the inverter and integrating them into your home’s electrical system.

• System Testing: Running thorough checks to confirm that each component operates as expected, and that the system is set up for maximum efficiency.

We follow stringent safety protocols and industry best practices at every stage, ensuring that your solar system is installed to the highest standards.

6. System Activation and Customer Training

After installation, we’ll coordinate with your utility provider to finalize grid connection, allowing you to start generating clean, renewable energy. During activation, our team will:

• Demonstrate System Usage: We provide you with guidance on using and monitoring your solar system, including an overview of the inverter and app-based monitoring (if applicable).

• Educate on Maintenance: Although solar systems are low-maintenance, we’ll share best practices to keep your system running efficiently over the years.

Once the system is fully operational, we’ll conduct a final inspection to ensure everything meets our quality standards.

7. Ongoing Support and Maintenance

ReliEnergy is dedicated to providing ongoing support throughout the life of your solar system. Our services include:

• Monitoring Assistance: We’re available to assist with system monitoring and troubleshooting as needed.

• Maintenance and Repairs: Should any issues arise, our maintenance team is ready to provide prompt, reliable repairs.

• Performance Check-Ins: We offer annual performance reviews to ensure your system continues to operate at peak efficiency.

We’re committed to helping you achieve the maximum return on your solar investment through dedicated customer support and maintenance.